Legal
Terms of Service
Last updated 5 November 2026
These terms apply to the DeskSail: Remote Desktop apps and to this website ("DeskSail"), run by Softentra. By creating an account or using DeskSail, you agree to them.
The service
DeskSail lets you see and control your own Mac from your phone or tablet. Using it on your own network is free. Connecting from anywhere over the internet needs DeskSail Pro (see Subscriptions). We may add, change or remove features, and we'll try to give notice of important changes.
Your account
- Give your real name and an email address you control, and keep your password safe.
- You're responsible for what happens through your account and your devices. If you think someone else has access, change your password and remove the devices you don't recognise.
- You must be at least 13 years old, or the minimum age to consent to data processing in your country.
Acceptable use
Use DeskSail only to connect to computers that you own or that you have permission to access. Don't:
- access a computer, or watch someone's screen, without their knowledge and consent;
- use DeskSail for anything illegal, for fraud or scams, or to spread malware;
- attack, overload, probe or reverse engineer our server, or get around its limits or security;
- create accounts automatically or in bulk.
We may suspend or delete accounts that break these rules.
Privacy
Our Privacy Policy explains what we collect. In short, your screen and input go directly between your own devices, and never through our server.
Open source
The DeskSail software is open source under the Apache License 2.0. These terms cover the service we run; the license covers the code.
No warranty
DeskSail is provided "as is", without warranties of any kind. We can't promise it will always be available, error-free or able to connect from every network. Don't rely on it as your only way to reach a critical system.
Subscriptions
- Free trial. Each person gets one 3-day free trial of DeskSail Pro. It starts when you verify your email address. No payment details are needed for the trial.
- Price and renewal. DeskSail Pro costs $2.99 a month or $24.99 a year, plus any sales tax shown at checkout. It renews automatically at the end of each period until you cancel. We'll tell you by email at least 30 days before a price change takes effect.
- Cancelling. Cancel any time on the Account page (Manage subscription). Pro keeps working until the end of the period you paid for.
- Refunds. If you're not happy, ask for a refund within 14 days of a payment and we'll refund it in full, no questions asked. Pro then ends right away.
- What Pro covers. Connections relayed by our server. Same-network use stays free.
Limitation of liability
To the extent the law allows, Softentra is not liable for indirect or consequential losses, or for loss of data, profits or business, arising from your use of DeskSail. Nothing in these terms limits liability that can't be limited by law.
Ending
You can stop using DeskSail and delete your account at any time. We may end the service with reasonable notice.
Changes
We may update these terms. If a change is important, we'll tell you by email before it takes effect. If you keep using DeskSail after that, you accept the new terms.
Contact
Email [email protected].